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We reply within 48 hours. No exceptions.

Send Us a Message

For urgent mental health support, call 0800-678-678 — not this form.

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We'll be in touch within 24 hours. For urgent support, call 0800-678-678 (free, 24/7).

Other Ways to Reach Us

All Enquiries
hello@tranquiliva.com
Crisis Line — 24/7, Always Free
0800-678-678 If you or someone you know is in danger, call immediately.
In crisis right now? Ghana Crisis Line: 0800-678-678  |  Text HELLO to 741741  |  Get crisis support →

Frequently Asked Questions

Quick answers. No runaround.

Yes. Completely. You choose an alias: no real name, no photo, no location. We don't track identifying information. Your anonymous name is the only thing tied to your account. Even your therapist only knows what you choose to share.

A single therapist session costs GHS 50 (pay-per-session). Premium at GHS 100/month includes 2 × 30-min therapist sessions each month plus all premium features. Both payable via MTN MoMo, Vodafone Cash, AirtelTigo, or bank card. The AI support chat is always free.

Yes. AI chat, journal, mood tracking, community rooms, and content feed work globally. Therapist sessions currently focus on Ghana and West Africa. Mobile Money is Ghana-only for now; card payments work worldwide.

Email hello@tranquiliva.com with your credentials, specialisations, and availability. We work with licensed professionals across Ghana and West Africa. You set your own hours; Tranquiliva handles scheduling, payments, and user matching.

For Investors & Partners

One team. One continent. The work has already started.

1 in 4 people in West Africa will experience a mental health condition in their lifetime. Fewer than 50 psychiatrists serve Ghana's 33 million people. The gap is not abstract: it has a face, a family, a story. If you are an investor, NGO, or government partner who wants to put resources where they actually change lives, we would like to show you exactly what that looks like.

420M+
West Africans underserved
16.5%
Mental health tech CAGR
1 in 4
Ghanaians affected by mental illness
Start a Conversation →
Your story is important, and it matters. Be kind to yourself. You are doing the best you can. Your mental health journey is unique to you. You are capable of healing and growing. Your thoughts do not define you. You're Safe Here. We See You. We Care. We'll figure it out together. We're here to walk with you. You are not your past. Your story stays with us. You have the strength to heal. Feel, pause, just be. Your privacy matters. We listen. We don't judge. You matter. There is always hope. We believe you. It's okay to not be okay. You are stronger than you know. You are not a burden. It's okay to ask for help. You are enough just as you are. One step at a time. You are loved. Self-compassion is the foundation. This journey is worth it. There is hope, even in the darkest moments. Do not worry. Have rest. You are valued and appreciated. Enjoy the Stillness. You don't have to wear a mask here. Your real self is welcome. Take your time. No pressure here. Your story is important, and it matters. Be kind to yourself. You are doing the best you can. Your mental health journey is unique to you. You are capable of healing and growing. Your thoughts do not define you. You're Safe Here. We See You. We Care. We'll figure it out together. We're here to walk with you. You are not your past. Your story stays with us. You have the strength to heal. Feel, pause, just be. Your privacy matters. We listen. We don't judge. You matter. There is always hope. We believe you. It's okay to not be okay. You are stronger than you know. You are not a burden. It's okay to ask for help. You are enough just as you are. One step at a time. You are loved. Self-compassion is the foundation. This journey is worth it. There is hope, even in the darkest moments. Do not worry. Have rest. You are valued and appreciated. Enjoy the Stillness. You don't have to wear a mask here. Your real self is welcome. Take your time. No pressure here.