Speak from experience
Use “I” statements. Share what helped you without presenting it as a universal answer.
Safer peer support
Kindness needs clear boundaries.
These rules help Tranquiliva remain an anonymous, respectful space for shared experience—not clinical treatment or emergency care.
Protect identitiesLead with empathyReport privately
Support without pressure
Protect privacy
Do not request or share real names, phone numbers, locations, workplaces or payment information.
Respect choice
Do not pressure someone to disclose, reply, follow advice or remain in a conversation.
Encouraged participation
- Personal experiences shared without graphic or identifying details.
- Empathy and validation that respects different backgrounds and beliefs.
- General coping ideas clearly described as personal experience, not treatment.
- Encouragement to seek qualified help when challenges persist or safety is at risk.
Content we remove or restrict
Graphic descriptions, methods, instructions, encouragement or glorification of self-harm, suicide, violence or abuse are prohibited.
Do not diagnose another member, prescribe treatment, advise medication changes or present unsupported health claims as fact.
Threats, hateful content, sexual exploitation, bullying, stalking, coercion and targeted humiliation are prohibited.
Doxxing, requests for personal contact details, impersonation and sharing another person’s private content are prohibited.
Advertising, fundraising requests, recruitment, scams, payment solicitation and off-platform transactions are not allowed.
When language suggests immediate danger
Tranquiliva may interrupt posting, display crisis resources, restrict a thread or send content for urgent human review. Community members are not expected to manage a crisis alone.
If you or someone else may be in immediate danger, contact local emergency services or use the urgent support page. A community room is not an emergency service.
Reports are private
- Select Report on the post, reply or message.
- Choose the closest reason and add optional context.
- Automated safeguards prioritise urgent safety concerns.
- A moderator reviews the relevant content and available context.
- Appropriate action may include no action, a warning, removal, restriction or suspension.
The person reported does not see the reporter’s community identity.
Ask for a decision to be reviewed
If your content or account is restricted, the notice will explain the category, duration and available appeal route. Appeals should identify the decision and explain why context may have been misunderstood.
Start an appeal